| Issue ID | 1322377 |
| Internal NHTSA # | 10910624 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2003 |
| File date | 15/01/14 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Dashboard cracks - i am the 2nd owner of this 2003 dodge ram 1500. It has been a wonderful vehicle for me over the past 10 years with very minimal problems. In january 2014, i drove over a speed bump and while doing so, i heard a "pop" sound from the dash area. I didn't think anything of it at the time. The next day, i noticed a crack in the main dash area that extended from the front to the seam (3/4 back to the windshield). Over the past 2 years, as you see in the photos, the cracking has continued and become worse to the point large sections broke off and fallen down into the dash. One piece had jammed an a/c blending door actuator, which i was able to pry out and fix the door. My concern is, if i am unfortunate enough to be involved in a collision, where are those razor sharp shards of plastic going to hit when the passenger airbag deploys? I no longer allow my grandchild to ride in this vehicle due to the dash cracks. If an area of the dash is pressed on, a large section just breaks off as if the plastic is the consistency of a cracker. Dodge created this dash and has put my safety and the safety of all other owner at risk. This should be on a priority list for a recall. I've owned vehicles from other makers older than this one and have never had an issue with plastic dash boards cracking. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARANA, AZ |
| VIN pattern | 1D7HA18D83SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |