| Issue ID | 509948 |
| Internal NHTSA # | 10096180 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2003 |
| File date | 09/12/03 |
| Component | STEERING:RACK AND PINION |
| Product type code | VEHICLE |
| Description of the problem | 1) bought new 03 dodge qc/laramie/hemi in oct 2003. 2) at 1000 miles my brakes began to warp 3) at 3,245 miles i brought my truck in for service; told the dealer (rockwall dodge) that my brakes were warped. They're response was (on service bill) "brake pads worn out" but "no trouble found on test drive" they told me to take my car home because nothing was wrong with it. 4) for the next 3,000 miles i drive it until i cannot handle the truck anymore. Brakes make the vehicle shake violently; under towing loads the vehicle becomes unstable and uncontrollable. I take the truck back to the dealer who refuses to give me a rental for work under warranty to the brakes which now required my calipers, rotors and pads to be replaced because the warping was so severe. Dealer requests i pay for a rental for the time it takes to fix the car because they do not have the parts. 4) steering gears warp which causes the need for the entire rack assembly to be replaced at 14,000 miles; more than likely from the ruined brakes. 5) brakes replaced again at 19,000 and 21,000 miles. 6) 4 total inquiries on brake issues. Contacted dodge about the problem and they quote "will fix the brakes until the warranty is over. After 36,000 miles the problem is no longer ours and you are out of luck". Contacted dealership truck was bought from. Says they do not know anything about the texas lemon law and offered to help me out of the situation first by saying i'd get an even trade for a new 04, but when i showed up in person they responded if i gave them $8,000 to trade for the new truck. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 4 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLANO, TX |
| VIN pattern | 1D7HA18D73JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 24/10/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ROCKWALL DODGE |
| Dealer's telephone number | 469-698-2100 |
| Dealer's city | ROCKWALL |
| Dealer's state code | |
| Dealer's ZIP code | 75087 |