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2003 Dodge RAM 1500 Air Bags Problems, Complaints and Defects

Issue ID	998598
Internal NHTSA #	10532121
Manufacurer	Chrysler Group LLC
Brand	DODGE
Model	RAM 1500
Model Year	2003
File date	26/07/13
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	Ok, so i recently buy this one owner dodge ram 1500 pickup. 2003, 90,000. In pristine condition. I mean primo. I get in the pickup, and am pulling out of my driveway and hear what was a loud craking sound, like breaking plastic. I didn't think much of it, thinking i ran over a can or something. Later in the day, i notice my dash board. Oh my god. It has this large crack in it. Right above the glove box from the glove box to the window. I then notice another crack right above the passanger door vent (dash) that is working it's way up toward the window. I do some more inspection and see yet another crack near the defrost vent and a small part of the vent missing. I figured that out today when i piece of plastic blew in my face and hit me in the eye when i turned the ac on. I thought, well, maybe i was duked. Maybe it was in an accident. I check it all out with carfax. Nothing. Clean title. Well maintained one owner. Wtf. I call my local dealer. 'well, we are aware of the issue, we have heard about these things happening, but your truck is out of warranty". What? This is not a warranty issue. It's a defect. After hours of research, i see this is a huge problem with these trucks. The dealer said it's about a $2800. 00 fix?? What?? So now i am stuck. I am going to persue this matter for as long as it takes. This is not "sun damage" i know what sun damage is. This is a defect. I have been driving cars/trucks for 30 years, never ever seen a dashboard do this. Ever. Please keep the complaints coming. Tomorrow i am doing battle with dodge at 800-992-1997. I am one pissed customer. Who was a loyal dodge fan.... Not any longer.
Vehicle Mileage at Failure	90000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WYANET, IL
VIN pattern	1D7HU18N03SXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VSSZZZKL8SR053471 KNADN511LF6700089 TSMLYEH1S00C47929 LBEN2BKD9PZ019743 SJNTAAJ12U1148440 WBA5A7C59ED219782 VSSZZZ3RZBR022962 WDDUG6FB5GA204912 JM7GL4S34P1480798 RP0TC2D42NS011453 KMFT1X710SU001263 2C3CDXHG1JH184622

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2003 Dodge RAM 1500 Air Bags Problems, Complaints and Defects, Recalls and Failures

2003 Dodge RAM 1500 Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?