| Issue ID | 1175596 |
| Internal NHTSA # | 10705794 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2003 |
| File date | 10/02/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | At the beginning of february of 2015 i received an "important safety recall" letter with a p78 notification code. I have called the chrysler dealership several times and have been informed each time that there are no parts to repair the recall issue. So i drive around in an unsafe truck??? Called chrysler today and was informed they have no estimated time for arrival of parts required to make my vehicle safe!! Other issue is that same vehicle's dashboard splintered and fell apart, forcing me to replace the dashboard. I sent chrysler a request for reimbursement of the dashboard (did not charge for labor, just dashboard), in the amount of $295. 68 -- and they refuse to reimburse me for a manufacturer's defect!!! It is all over the internet that these dashboards fall apart -- yet they refuse to assume any responsibility, saying there is no recall issued for this problem. A dashboard that splinters and cracks, for no apparent reason, is not a safety issue??? I was told by chrysler that the dashboard falls apart because of "environmental issues" (i. E. Humidity, air). Just goes to show you how poorly made these dashboards are!! Thank you for your consideration. |
| Vehicle Mileage at Failure | 130000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARIETTA, GA |
| VIN pattern | 1D7HA18N63SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |