| Issue ID | 380677 |
| Internal NHTSA # | 766637 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 04/08/02 |
| Component | VISIBILITY:REARVIEW MIRRORS/DEVICES |
| Product type code | VEHICLE |
| Description of the problem | The drivers and passengers side breakaway mirrors broke and will no longer stay in place. The drivers side mirror broke about a month ago on 8/3/03 and has been on national backorder since. The passenger side mirror broke yesterday on 9/1/02 at the beginning of a 300 mile trip. I contacted a local dealership and was told that i was one of over 3000 mirrors that were currently on backorder. When i called the manufacturer after the second mirror broke, i was told that there were no recalls on the mirrors and that it would be another 2 weeks before i would be able to get a replacement. When i asked him if the new mirrors would have the defects fixed, he just said that they would be different than the ones that i have now and should last longer than the ones that i currently have. I asked him what i was supposed to do with the broken mirrors until then and he told me that i would just have to live with them. I now have a three month old truck that i can't use either of the side mirrors on and have to drive it like this for at least another two weeks with the current mirrors swinging around until i can get them fixed.*ak |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRANDVIEW, MO |
| VIN pattern | 3D7HU18Z52GXXXXXX |
| Was vehicle invloved in a crash? | |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/05/02 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |