| Issue ID | 415970 |
| Internal NHTSA # | 10019975 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 07/08/26 |
| Component | VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR |
| Product type code | VEHICLE |
| Description of the problem | The consumer contacted the dealer in advance to schedule appointment for recall remedy 03v077000 and verify that parts would be available. The dealer confirmed. On 05/15/03, consumer arrived for appointment was told would be approximately 1. 5 hours. After 2 hours, consumer inquired as to status of remedy, the dealer advised that the were only able to fix 1 of the mirrors because did not have the parts for the second mirror. The dealer was also very rude not informing the customer when the needed part would arrive or how they would notify her. *nlm |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SAN DIEGO, CA |
| VIN pattern | 3D7HA18N52GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SAN DIEGO DODGE |
| Dealer's telephone number | 619-474-4777 |
| Dealer's city | NATIONAL CITY |
| Dealer's state code | CA |
| Dealer's ZIP code | 91950 |