2002 Dodge RAM 1500 Visibility Rearview Mirrors Devices Exterior Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge RAM 1500 2002 visibility rearview mirrors devices exterior. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge RAM 1500 2002 visibility rearview mirrors devices exterior and complaints other owners have filed.
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2002 Dodge RAM 1500 Visibility Rearview Mirrors Devices Exterior Problems, Complaints and Defects

 Issue ID375703
 Internal NHTSA #765351
 ManufacurerCHRYSLER GROUP LLC
 BrandDODGE
 ModelRAM 1500
 Model Year2002
 File date27/07/02
 ComponentVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Product type codeVEHICLE
 Description of the problemThe heated electric mirrors on my 2002 dodge 1500 quad cab pickup are defective. Both the passanger and drivers side mirrors which mount to the door frame have come apart. The design of the mirror as well as the components inside are faulty. There is a shaft inside the mirror case that holds the mirror stationary by the tension held by a coil spring on the housing. The normal purpose of this mechanism is to allow the mirror to fold in or out when the mirror strikes a fixed object, saving the mirror from being broken. In this faulty assembly, the retainer clip which holds the coil spring and mirror housing in place fails, allowing the mirror to swing toward the fender when slowing or toward the door window when speeding up. Not only does this render the mirror useless, it also increases the chances of having an accident form not being able to see anything behind the vehicle when backing or anything to the side when switching lanes. The mirror could possible come off the shaft completely causing damage to the vehicle and by becoming a projectile on the highway. The mirror could also hit the door glass causing it to shatter. Replacement mirrors are on back order according to the dealer and there have been many mirrors that have failed. Both the mechanics at the delearships and chrysler know about the defect. The only way to get the mirrors replaced is after they actually fail. After the passanger side mirror failed, i had it replaced at the dealership. The service manager told me that they would not replace the drivers side mirror unless it actually failed. A couple of weeks later, it failed as well, leaving me in very heavy traffic without a drivers side mirror. I believe chrysler should recall all vehicles with the defective mirrors and replace the pair to get this danger off the street
 Vehicle Mileage at Failure
Number of Occurences2
Source of the issueNHTSA WEB SITE
 City and StateCISCO, TX
VIN pattern 3D7HA18Z82GXXXXXX
 Was vehicle invloved in a crash?
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase01/10/01
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders
Drive train typeRWD
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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