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2002 Dodge RAM 1500 Visibility Defroster Defogger System Problems, Complaints and Defects

Issue ID	388587
Internal NHTSA #	768947
Manufacurer	DAIMLERCHRYSLER CORPORATION
Brand	DODGE
Model	RAM 1500
Model Year	2002
File date	30/11/01
Component	VISIBILITY:DEFROSTER/DEFOGGER SYSTEM
Product type code	VEHICLE
Description of the problem	Have had several problems with this vehicle. Some haven't been reported to the dealer yet. The transmission problem has been happening since i've had the vehicle. It shifts hard at about 2200 rpm's or around 25-30mph. Dealer can't duplicate. I've had other problems that were not listed including brakes and alternator. The drivers side door mirror has recently broken and now flops in the wind on the free way and is unusable. I filed a claim with my insurance company, then found that it was a huge problem with other owners of the same vehicle. The ventilation from the panel is aslo sent to the floor vents despite the dial being set to "panel" not "floor". The tailgate cables are mismatched. The dealer told me that it was normal. I won't place anything on the tailgate in fear that the cable might break. The exterior turn signals are not synched with the displayed trun signals. The simultaneous flash is not there. Also, the alternator was found to be defective at around 600 miles. It was causing a high pitched squeaking sound similar to what a defective belt may sound like. It was replaced, but started doing it again at 6750 miles. The hood has slight dents in it like someone hit it with a ball pen hammer. Apparently chrysler knows about this. I'll be taking it in the first chance i get to try to have it fixed. I've had this truck a 3 different dealers in hope that the next one would be more help than the previous. No such luck. I've had to take time off from work (about 6 days total; had to wait at dealership since it was an out of town purchase ) and rent cars 5 times while having it worked on at a local dealership in order to get to work. I've had nothing but bad luck with this vehicle. Daimler-chrysler has dreadful quality control and i can't say much more for the dealers. I hope i can get the issues with this truck resolved someday. Dt
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MANTECA, CA
VIN pattern	1B7HA16N32JXXXXXX
Was vehicle invloved in a crash?
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	01/11/01
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders
Drive train type	FWD
Transmission type
Vehicle speed	25
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WMWSU31030T448483 JTJABBBB30A010585 MNBBM2020DW182066 W1KZF0FB8MA907504 JTJBT20X280151777 KMHSR81XDFU096123 W1K2239761A116024 JMZBK146281696821 JTMRFREV2ED095496 JS2ZC21S075155497 KL1DC23F78B246202 WP0AB2948LN450227

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2002 Dodge RAM 1500 Visibility Defroster Defogger System Problems, Complaints and Defects, Recalls and Failures

2002 Dodge RAM 1500 Visibility Defroster Defogger System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?