| Issue ID | 866848 |
| Internal NHTSA # | 10411151 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 01/12/09 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Dashboard of my 2002 dodge ram 1500 has fifteen cracks. The dash is in two parts. The part where the vents are is ready to either fall out or come completely out. There has been over three hundred complaints on autobeef. My concerns is the plastic is going to fall in and cause an electrical fire. Dodge will not do anything about it they keep telling me it's a warranty issue. It is a defect in their product. I'm so disappointed not only does it look bad but i just keep waiting for it to fall in on me when i'm driving. I have done nothing to cause this issue. I keep my truck clean and keep my windows cracked for air circulation. I always try to park my vehicle in the shade. I have tried two different times to see if dodge will do anything about it but they won't. Any assistance with this matter would be greatly appreciated. Thank you, concerned citizen |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | CUMMING, GA |
| VIN pattern | 1D7HA16K12JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |