| Issue ID | 451565 |
| Internal NHTSA # | 10049278 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 04/12/03 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | My 2002 dodge pick up has a cupped left front tire causing a severe vibration. The tire is a goodyear wrangler lt275/70r17. After taking it to the dealership they found nothing wrong with the suspension and alignment. They contacted goodyear and were told that the tire on the truck is too aggressive and that the recommended rotation interval should be 5000 miles. The service manual recommends rotation at 7500 miles normal driving. I rotated at 6000 to coincide with my oil changes. The dealership said that goodyear offered to go 1/2 with me. The cost to me would have been $210. 00 mounted and the dealership could have the tires in that afternoon. I had gone to a goodyear establishment 2 weeks prior to this visit to complain. They told me the same story that the tire is too aggressive and needs to be rotated at between 4000 and 5000 miles. They offered me 2 new tires at the same deal. The difference being was the same tires were $180. 00. They would have to order them as the local warehouse had none in stock. That leads me to several questions: 1. Why did this new vehicle have tires on it that are "too aggressive"? 2. Why do i have to pay for tires that i have been careful to maintain and rotate at the specified interval in the service manual? 3. Why is there no notification to the owners stating that the rotation interval needs to adjusted?*jb |
| Vehicle Mileage at Failure | 11000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMLIN, NY |
| VIN pattern | 1B7HU16Z62JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 08/03/02 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DOAN DODGE |
| Dealer's telephone number | 5852258000 |
| Dealer's city | HAMLIN |
| Dealer's state code | NY |
| Dealer's ZIP code | 14626 |