| Issue ID | 941215 |
| Internal NHTSA # | 10475554 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 12/09/07 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Hi, i read an article by channel 6 news problem solvers in orlando, florida. That did a report on dashboards collapsing in 2002 dodge ram and other models. In the article, it showed that dodge was replacing the dashboards at a cost of $100 to the customer. 2 years after i bought my truck, my dash started cracking. A friend of mine had a 2003 quad cab and he was experiencing cracks in his dash in the exact same spots. A year later he traded his truck in and i still have mine. My dash is still continuing to crack to this day. Since my dash started cracking, i have had other problems with my truck. My stereo is messing up. My a/c and blower motor don't work right. My heater core leaks. In summer time i have no a/c. In winter i have no heat and no window defroster. When it rains, i have no defroster. These are a safety issue if i cant see where im driving. For the past 2 years, i've been trying to get dodge to replace my dash. They will replace it only at full cost to me! Will you finally force dodge into recalling these 01-04 dodge ram, dakota and durango dashboards???????????????????????. |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALM BAY, FL |
| VIN pattern | 1D7HA16N92JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |