| Issue ID | 826892 |
| Internal NHTSA # | 10365068 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 01/01/05 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Just what happened to the phase "ram tough" i've had my 2002 dodge ram 1500 since it was new; i had installed a carpeted dash cover a few months after i bought the truck so the dashboard would be protected from the sun. I even installed a retractable accordion style sunshade. In mid 2005, i was cleaning the interior and removed the cover only to find three cracks in my dashboard, since then i have noted more and more cracks with very sharp edges to the point that now i have holes with sharp edges and pieces of dashboard falling down inside the a/c ducts and into the wiring of the dash area, also i should mention that since these pieces have fallen into the ducts, my a/c unit is not working properly in that the internal doors to divert hot and cold air are being blocked by these broken pieces and no longer open or close. I feel that dodge needs to man up and put out a recall. Look, i love my truck, it's my third one, and i've been a loyal customer for many many years. It's now time for dodge to show their loyalty to its customers!!! |
| Vehicle Mileage at Failure | |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SUNRISE, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |