| Issue ID | 652690 |
| Internal NHTSA # | 10209652 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 28/08/07 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | I own a 2002 dodge ram 1500. My dash has developed a large crack that runs vertically from the front to back on the passenger side along side where the airbag is. I consider this not only a factory defect, but also a potential safety concern. Should the air bag go off there is the potential that the dash fragments could go airborne and cause personal injury to the occupants. I have seen numerous complaints posted regarding this issue, and am pleased to know that i am not the only one experiencing this. It certainly appears to me that this is an issue that merits a recall. I have contacted dodges customer service department and they have neither confirmed nor denied that there is a problem. They however have offered to replace the dash, with a $200 deductible attached. It is my understanding that there is a nation wide back order on these dashes. This in itself tells me that there is major problem. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CORPUS CHRISTI, TX |
| VIN pattern | 1D7HA18N32SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |