| Issue ID | 1073382 |
| Internal NHTSA # | 10596341 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 01/06/10 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Dash is cracking everywhere and pieces are falling off, doubt that if the vehicle was in a crash that the air bag would work properly, and if it did or did not, little piece of the dash would fly every where and cut the passengers and the air bag. Contacted chrysler and they will do nothing below is chryslers response, like they threaten you that if you email again it will go in the corporate records, i told them i hope that it did. Needless to say they don't understand how to retain customers and sell new trucks. Thank you for your recent email, although it does not contain any information that would cause a change in the previous decision. Your request must again be respectfully declined. Any future communication related to this issue will be retained in corporate records. |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KERRVILLE, TX |
| VIN pattern | 3B7HU18N62GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |