| Issue ID | 550170 |
| Internal NHTSA # | 10128278 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 10/07/05 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Dt: contact states: when water is splashed under the under carriage of his truck, the steering goes out. He cannot turn the steering wheel at all. He says he is going approx. 25-30 mph when it happens. It has happened twice when it has been raining. The dealer said that they would look at but at the consumer's cost. The manufacturer told him the same thing. The consumer says the warranty has run out. The consumer says he does not know exactly where the water is splashing, just the under carriage of the vehicle. *nm |
| Vehicle Mileage at Failure | 41000 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | SOCIAL CIRCLE, GA |
| VIN pattern | 3D7HA18N12GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 13/08/04 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOWN AND COUNTRY DODGE |
| Dealer's telephone number | 770-922-3400 |
| Dealer's city | CONYERS |
| Dealer's state code | GA |
| Dealer's ZIP code | 30094 |