Issue ID | 418092 |
Internal NHTSA # | 10020771 |
Manufacurer | DAIMLERCHRYSLER CORPORATION |
Brand | DODGE |
Model | RAM 1500 |
Model Year | 2002 |
File date | 23/07/02 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Regarding the new body style dodge 1500 ram pickup. My truck is less than a year old and about 15000 miles. It has a steering problem. Generally, it pulls to the right, dangerously! The second day of my ownership, went to the dealer and they aligned it. Told me if i still had a problem, it was a tire problem. The alignment did not help. I had the tires rotated at the appropriate time and this did not help. The steering problem is worse now. If i travel over a bump or a seam in the road, the vehicle will vere to the right or left or both directions in an uncontrolable and violent manner. I must come to a complete stop to regain control of the vehicle. Yes, it is very scary. So much so, that i again returned to the dealer, they aligned it again. The problem seems worse now. I was told, if the alignment did not help to bring it back and they would order/instal a new rack. I did so and was put off. Today, 5-30-03 i returned to the dealer to ask about the fix for my steering problem. I again was put off and i asked to call chrysler. I did, the nice and efficient lady new what i was talking about with the steering problem. I asked if there were alot of complaints like mine and without saying "yes", she indicated there are many complaints. While on hold with her, she called my dealer. I later called the dealer as instructed. The service advisor i have been working with for three weeks said "there is a problem with the steering, chrysler is aware and has re-designed parts for the fix, however they are not yet available." i am to take my truck in on monday, 6-2-03 for a couple of hours so they can "look at it again." sad to say, but i am afraid to drive my new dodge truck. You never know when it will vere violently out of control. What does a consumer do? How long before parts are available? How many people must die or their lives changed forever before the problem is addressed on a large scale?*ak |
Vehicle Mileage at Failure | 25 |
Number of Occurences | 15 |
Source of the issue | NHTSA WEB SITE |
City and State | BRISTOW, OK |
VIN pattern | 1D7HU16N32JXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 21/07/02 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | CROWN BRISTOW |
Dealer's telephone number | 918-367-3423 |
Dealer's city | BRISTOW |
Dealer's state code | OK |
Dealer's ZIP code | 74010 |