2002 Dodge RAM 1500 Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge RAM 1500 2002 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge RAM 1500 2002 steering and complaints other owners have filed.
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2002 Dodge RAM 1500 Steering Problems, Complaints and Defects

 Issue ID418092
 Internal NHTSA #10020771
 ManufacurerDAIMLERCHRYSLER CORPORATION
 BrandDODGE
 ModelRAM 1500
 Model Year2002
 File date23/07/02
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemRegarding the new body style dodge 1500 ram pickup. My truck is less than a year old and about 15000 miles. It has a steering problem. Generally, it pulls to the right, dangerously! The second day of my ownership, went to the dealer and they aligned it. Told me if i still had a problem, it was a tire problem. The alignment did not help. I had the tires rotated at the appropriate time and this did not help. The steering problem is worse now. If i travel over a bump or a seam in the road, the vehicle will vere to the right or left or both directions in an uncontrolable and violent manner. I must come to a complete stop to regain control of the vehicle. Yes, it is very scary. So much so, that i again returned to the dealer, they aligned it again. The problem seems worse now. I was told, if the alignment did not help to bring it back and they would order/instal a new rack. I did so and was put off. Today, 5-30-03 i returned to the dealer to ask about the fix for my steering problem. I again was put off and i asked to call chrysler. I did, the nice and efficient lady new what i was talking about with the steering problem. I asked if there were alot of complaints like mine and without saying "yes", she indicated there are many complaints. While on hold with her, she called my dealer. I later called the dealer as instructed. The service advisor i have been working with for three weeks said "there is a problem with the steering, chrysler is aware and has re-designed parts for the fix, however they are not yet available." i am to take my truck in on monday, 6-2-03 for a couple of hours so they can "look at it again." sad to say, but i am afraid to drive my new dodge truck. You never know when it will vere violently out of control. What does a consumer do? How long before parts are available? How many people must die or their lives changed forever before the problem is addressed on a large scale?*ak
 Vehicle Mileage at Failure25
Number of Occurences15
Source of the issueNHTSA WEB SITE
 City and StateBRISTOW, OK
VIN pattern 1D7HU16N32JXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase21/07/02
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders8
Drive train type4WD
Transmission typeAUTO
 Vehicle speed35
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameCROWN BRISTOW
 Dealer's telephone number918-367-3423
 Dealer's cityBRISTOW
 Dealer's state codeOK
 Dealer's ZIP code74010
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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