| Issue ID | 619982 |
| Internal NHTSA # | 10183088 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 12/02/07 |
| Component | STEERING:RACK AND PINION |
| Product type code | VEHICLE |
| Description of the problem | I have suffered two major system failures in my 2002 dodge ram 1500, both of which resulted in a complete lock of the steering while driving. In both instances, first at 30,000 km in feb 04, and now at 72,000 km in feb 07, the power steering rack has broken, resulting in a catastrophic failure, requiring a king kong grip on the steering wheel simply to turn the wheel even one inch. The first failure was covered by chrysler under the three year warranty, but this one is not being covered under the powertrain warranty. Both failures were luckily at low speed, but if this happens again in two years, i pray that it does not happen at highway speeds. I have seen numerous other complaints on carcomplaints. Com for the same failure, and there is another dodge ram at the dealer right now with the same break down. *jb |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PETAWAWA ONTARIO CANADA, 00 |
| VIN pattern | 1D7HU16Z22JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 28/07/02 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | COUNTRYSIDE DODGE |
| Dealer's telephone number | |
| Dealer's city | ESSEX |
| Dealer's state code | 00 |
| Dealer's ZIP code |