| Issue ID | 1020597 |
| Internal NHTSA # | 10550620 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 10/05/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | i was told the rear end brake the lubricant (rear end oil) out of it because i had not changed the lubricant to a synthetic oil and an additive to keep oil in liquid form and fight heat. If i had been letting the dealership do my maintenance on my truck, they would have told me about the service bulletin (tsb 03-002-02), which came out in july 2002, four months after i purchased my truck new. Well no one told me and i followed the owners manual for my maintenance and schedules, which is not correct, according to the dealership that did the $3002. 00 repair. I had never driven my truck over 50 miles one direction (used to pull bass boat only) until the day the rear end went out, 500 miles away from home. That dealership will not answer my calls or e-mails anymore because i requested on paper what caused the failure. |
| Vehicle Mileage at Failure | 24503 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOUDON, TN |
| VIN pattern | 1D7HU18Z92JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |