| Issue ID | 590961 |
| Internal NHTSA # | 10159519 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 08/06/06 |
| Component | POWER TRAIN:DRIVELINE:UNIVERSAL JOINT |
| Product type code | VEHICLE |
| Description of the problem | My 2002 dodge ram vehicle began to shake uncontrollably, i was on the ramp getting onto the interstate. I though my tires were been ripped off. I immediately stopped the vehicle only to hear the bottom of the car been banged as if the floorboard was coming up into the vehicle. I had the car towed only to find out i am lucky to be alive with my three children and my three nieces and nephews that were riding with me to the children's museum. The universal joint had completely broken of the transmission and made a hole on the bottom of the truck onto the floorboard. Luckily i stopped the car on time before a tragedy would have occurred. I feel the truck is not old enough for this to happen and i have never been on any type of collision that would have caused this. When i spoke to the closest dealership and my home dealership, they only cared about having or not having an extended warranty, and that they would have to look at the vehicle to make sure i did not cause the problem (how could i have ripped the u-joint). Ultimately, they said, it would be up to chrysler if they would be willing to do anything for me at all. What a great company and customer service huh?? *nm |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HUFFMAN, TX |
| VIN pattern | 3D7HA18N62GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 21/10/02 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | FWD |
| Transmission type | MAN |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HAZLEWOOD'S DODGE |
| Dealer's telephone number | 281-359-7100 |
| Dealer's city | HUMBLE |
| Dealer's state code | TX |
| Dealer's ZIP code | 77338 |