| Issue ID | 548641 |
| Internal NHTSA # | 10127023 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2002 |
| File date | 24/06/03 |
| Component | POWER TRAIN:DRIVELINE:UNIVERSAL JOINT |
| Product type code | VEHICLE |
| Description of the problem | Vehicle has had to have universal joints replaced three times. Each time, dealer indicated that this was a known problem and that there seems to be some defective parts out there. They indicated that if they are not replaced in a timely fashion, then damage could occur to the drive shaft. Problem is noticed when vehicle is moved from a stopped position. There is a metal-on-metal knocking sound heard from under the vehicle (and felt). It happens one time during initial acceleration. Sometimes felt while shifting gears as well. Vehicle purchased april 2002. First replacement was 06/24/03 at 33,716 miles second replacement was 04/01/04 at 54,257 miles third replacement was 07/14/04 at 62,636 miles. I now have 84,000 miles and it looks like it is happening again. The vehicle is out of warranty and i am sure i am going to get soaked by dodge for this one. I have had many problems like this with the vehicle and poor dodge service has caused the problems. In the past i kept telling them something was wrong with the suspension. When they found nothing wrong with the suspension, they could have looked a bit further but they did not... It ended up costing me 2 new tires (the old tires only had 20k on them and were worn beyond belief). It was an alignment issue. The dealership in question is stetler dodge in york, pa. I had a blower motor problem in the past they ignored (turned out to be a recall item), bad amplifier, brake problems and the vehicle floats all over the place when hitting little bumps. Hard to control. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STEWARTSTOWN, PA |
| VIN pattern | 3D7HU18Z12GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 14/04/02 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | STETLER DODGE |
| Dealer's telephone number | |
| Dealer's city | YORK |
| Dealer's state code | PA |
| Dealer's ZIP code | 17402 |