Issue ID | 524070 |
Internal NHTSA # | 10106403 |
Manufacurer | DAIMLERCHRYSLER CORPORATION |
Brand | DODGE |
Model | RAM 1500 |
Model Year | 2001 |
File date | 23/12/04 |
Component | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT |
Product type code | VEHICLE |
Description of the problem | When getting the front end aligned the ball joints were checked and failed inspection and had to be replaced. When i returned to the dealer for reimbursement they said that, the part was not recalled on the dodge ram, however was recalled on the dodge durango and dodge dakota. Being rather rude about it, i was told since i didn't get the ball joints replaced at a qualified chrysler dealer they would not reimburse me. I had 36,800 miles on the ram so it wasn't a question of warranty but one of safety, that had to be performed whether it was a dodge garage or not and i think i should be reimbursed for these parts and labor. *nm |
Vehicle Mileage at Failure | 36800 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HARTINGTON, NE |
VIN pattern | 3B7HF13Z21MXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/07/01 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | ROBINSON CHRYSLER |
Dealer's telephone number | 6056653765 |
Dealer's city | YANKTON |
Dealer's state code | SD |
Dealer's ZIP code | 57078 |