| Issue ID | 704338 |
| Internal NHTSA # | 10251743 |
| Manufacurer | CHRYSLER LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2001 |
| File date | 10/02/06 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | I have a 2001 dodger ram 1500 that i bought used around nov. 2005. When i bought it i didn't really notice anything wrong with the dash, but then a few months later around 50,000 miles, i noticed a couple of cracks near the windshield going across the defrost vents. Since then my dash has about 12-15 cracks in it all going from the windshield all the way to the instrument bezel and the area near the passenger airbag. I contacted chrysler about the situation about a year ago when it started to get real bad and they told me to take it to an authorized dealer and have a diagnostic ran on it (it is a plastic dash, what are you going to run). After having a certified chrysler mechanic inspect the dash and tell me "yep, its cracked" and told me that "it is a very common problem due to bad plastic", i then called chrysler back and they said "that there was not a recall on that item, the vehicle is too old and too many miles for them to replace it and that now i know that i have to replace the dash." the dealer then told me that the dash was on back order for about 2 years. The very sharp pieces of the dash now stick up and out toward the passengers in certain areas and weather conditions. It also started cracking the instrument bezel too. I am just waiting for the whole dash to fall apart on day. Obviously this is a major problem with 2001 dodge rams and i think that chrysler should take responsibility for their poor craftsmanship. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VANCLEAVE, MS |
| VIN pattern | 3B7HC13Z21MXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |