| Issue ID | 668781 |
| Internal NHTSA # | 10222514 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2001 |
| File date | 24/03/08 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | The dashboard on my 2001 dodge ram is cracking and crumbling. I contacted dodge's (lack of) customer service (their reference number 1z256049, reps name was jessica). They told me (in so many words) that it is my problem not theirs. Obviously, they have my money now and are no longer concerned with my returning as a customer. So this is how the "new dodge" is improving the company??? If they do not step-up to the plate and do the honorable thing, shame on them. Their reputation will continue to spread thus they will certainly pay for their shameful methods in the end. Regards, josh |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 10 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CANTON, MI |
| VIN pattern | 1B7HC16X01SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |