| Issue ID | 546909 |
| Internal NHTSA # | 10125694 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 1500 |
| Model Year | 2001 |
| File date | 11/05/05 |
| Component | STEERING:WHEEL AND HANDLE BAR |
| Product type code | VEHICLE |
| Description of the problem | 2001 dodge 1500 quad cab i called the daimler chrysler in marshall texas and they told me they have seen a few of the dashboards. I explained it was crumbling. He told me it wouldn't hurt anything as the air bags are bolted in he also stated it was out of warranty. I called the main customer 800 service line that tx dealer gave to me and once again i was told it was out of warranty and they didn't care who i contacted after i talked to them as it was out of warranty. I even told them i would call the better business bureau and they still didn't care. The dashboard has cracks running across the entire board. Will it fall? Will it cause an accident? I have pictures that i will be sending when i hear from you. *jb *sc |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | SHREVEPORT, LA |
| VIN pattern | 3B7HC13Z81MXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 15/11/00 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ELDER RANDALL AUTOPLEX |
| Dealer's telephone number | |
| Dealer's city | MARSHALL |
| Dealer's state code | TX |
| Dealer's ZIP code | 75672 |