Issue ID | 686859 |
Internal NHTSA # | 10237279 |
Manufacurer | CHRYSLER LLC |
Brand | DODGE |
Model | RAM 1500 |
Model Year | 2001 |
File date | 06/08/08 |
Component | AIR BAGS:FRONTAL |
Product type code | VEHICLE |
Description of the problem | I have a 2001 dodge ram 1500 4x4. The last 3 years my dashboard has been cracking. 3 years ago i went to the dealer service department at tidewater dodge and the service manager stated they would not fix it under warranty and i left disappointed. He claimed it wasn't their fault. At the time i accepted his logic until lately i found out i am not the only one. Since then i have a neighbor with the same problem with the same year truck. I then learned that if you go on a computer search engine and type "dodge dashboard cracks" there are numerous chat rooms and websites set up just for this problem. You will see how many people have the same problem without chrysler acknowledging the problem is theirs. You don't see this problem in other trucks. We need help please. My concern is safety. It is cracking so bad i feel unsafe driving it because if i have a minor accident and the passenger airbag deploys, it will explode and send splinters of plastic at me and my passengers. I can't help but to shiver thinking of splinters, propelled under pressure, entering my eyes and/or neck in a small front end accident that deploys the airbag. Can you picture that? How would you feel? Has this happened and someone thought it was their fault? I shouldn't feel unsafe in my vehicle and think chrysler should take responsibility for faulty equipment. The dealer cost of replacement is $1,000. 00 - $1,200. 00 each. That is the reason they won't recall the problem. Is it a money maker for a failing company? I feel the dashboards came without uv protection and the sun has weakened the plastic. Chrysler has covered this up by obtaining a new dashboard supplier after they found the problem. I need to get this fixed soon for my sanity. Any help would be appreciated. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | VIRGINIA BEACH, VA |
VIN pattern | 19BEE1113FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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