| Issue ID | 1721544 |
| Internal NHTSA # | 11390939 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2019 |
| File date | 30/01/21 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | I bought this car from dealer of tim dahle and i could not find the spare tire when i checked it. The salesman told me dodge grand caravan does not have spare tire. When i waiting for financial process to pay for it, i checked youtube and found the position of spare tire. So, i asked the salesman to help me checking if this care has spare tire or not. They did not inform me until i completed all process to purchase it. I was told that this car does not have spare tire and this trim (sxt) of grand caravan does not have spare tire. They said only the trim of gt have spare tire. However, that is not the truth and i have bought it before i know the defect of this car. I am not sure if dept. Of transportation is the correct place i file my complaint. But i think there are 2 things i should complain. First, i was not given the correct description of the car's potential risk without a spare tire. The salesman tried to hide the fact about the spare tire, though i asked them to check it for me. Second, all the reports the dealership shown to me did not include the issue of spare tire until i found it. However, the salesman still tried to hide this issue. They explain that the spare tire does not have use in most of time, but i believe it is very important in self-repairing of tire issues, especially in long-distance travelling. And of course, i told the salesman that i would travel from ut to nj in this march. But they still tried to deceive me to believe that this car should be without spare tire. I cannot provide any image because of the position to fix spare tire in grand caravan is very hidden. But they know that it did not have. |
| Vehicle Mileage at Failure | 51557 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIDVALE, UT |
| VIN pattern | 2C4RDGCGXKRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |