| Issue ID | 1598436 |
| Internal NHTSA # | 11253590 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2019 |
| File date | 02/09/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | We rented this caravan while on vacation in destin. On our way to return it, this past monday, i was sitting on the driver side second row seat. I wanted to recline my seat a bit ,so i reached my left hand down to pull the lever at the bottom door side of the seat. Instead of that being where a recliing lever would normally be, it was the lever for flipping the entire seat up and snapping down the headrest. It forced me into a forward folded position with great force, then the headrest snapped down on my neck. I was diagnosed with extreme whiplash and torn muscles. Im having migraines due to the injury and pain in my head, neck, shoulders and back. My concern is that if a child would have done the same thing it may have seriously injured them or even killed them. This is a very bad design and needs to be reconfigured. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | IMPERIAL, MO |
| VIN pattern | 2C4RDGEG0KRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |