| Issue ID | 1585520 |
| Internal NHTSA # | 11234308 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2019 |
| File date | 20/07/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | The car was parked in the driveway. I was sitting on the driver side middle seat, not sitting back, as the seat was reclined too far for me to sit with my back against the back of the seat. When i was trying to bring the seat back forward from the leaned back position, the head rest came down and slammed into my neck it's as if the mechanism thought the seat were going to be stowed into the floor. I have been suffering from a massive headache since this happened. I will be going to my doctor when i return home, to see if there is any serious injury. There was nothing conclusive in the diagnosis. This needs to be addressed, as it could cause severe injury. |
| Vehicle Mileage at Failure | 1600 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MASCOUTAH, IL |
| VIN pattern | 2C4RDGBG7KRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |