| Issue ID | 1580437 |
| Internal NHTSA # | 11230570 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2019 |
| File date | 14/06/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact rented a 2019 dodge grand caravan. The contact was seated in the rear of the vehicle behind the driver's seat. While attempting to adjust the seat, the headrest struck the back of the contact's neck. The contact stated that she was experiencing headaches due to the injury. Medical attention was not received. The contact informed avis car rental san francisco international airport (780 n mcdonnell rd, san francisco, ca 94128, (650) 877-6780) of the failure. The manufacturer was not notified of the failure. The cause of the failure was not determined. The vin was unknown. The failure mileage was 11. |
| Vehicle Mileage at Failure | 11 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MIAMI, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |