| Issue ID | 1702206 |
| Internal NHTSA # | 11373141 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2019 |
| File date | 30/10/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The child protection lock system no longer functions on my 2019 dodge grand caravan due to the sliding door lock actuator malfunctioning. We only discovered the problem by accident when my wife was able to open the passenger side sliding door before i unlocked the vehicle. While speaking with the manufacturer on 11/5/2020, i was told there was no recall being issued even though there are many instances of this problem occurring in similar vehicles. I am greatly concerned that parents are driving around thinking the child protection lock is active when a child can open the sliding door at any time, even while the vehicle is in motion. I cannot get a photo that shows this problem, so there is no documentation. |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MURRELLS INLET, SC |
| VIN pattern | 2C4RDGEG6KRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |