| Issue ID | 1679069 |
| Internal NHTSA # | 11342695 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2017 |
| File date | 31/07/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Drivers side sliding door stuck shut with my mom in the seat, she is highly claustrophobic, she almost had a panic attack by the time we were able to get the other side unloaded so she could slide out of the back seat. This was a serious health issue for my 76 year old mother, what if both sides had stuck shut, she probably would have had a heart attack before we were able to figure out how to get her out. This needs to be fixed and now. Door still stuck locked shut and there was no warning when it happened, it just did. She is scared to ride in my vehicle now because she doesn't want to be stuck inside again. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ST REGIS, MT |
| VIN pattern | 2C4RDGEG4HRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |