| Issue ID | 1707812 |
| Internal NHTSA # | 11377204 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2017 |
| File date | 21/11/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Our 2017 dodge grand caravan gt suffered a torque converter failure at 63,095 miles while driving in gear at approximately 50 mph, creating a whining sound while moving until we were able to get the vehicle to a stop, and then shuddering and revving high without power while we moved it briefly to a safe location to park it for towing. The vehicle had to be towed to a dealer because the transmission was inoperative. Upon diagnosis, dodge dealership confirmed torque convertor had failed and that the material from the transmission had to be disassembled and overhauled to remove the material from the transmission. We were very fortunate to have been traveling at a low speed and near a parking lot that we could pull of into and immediately stop the vehicle, as i had my wife and two children in the car. Dodge powertrain warranty extends to 60,000 miles and does not cover this repair under a warranty repair (3,095 miles out of warranty). |
| Vehicle Mileage at Failure | 63095 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PEN ARGYL, PA |
| VIN pattern | 2C4RDGEG6HRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |