| Issue ID | 1513423 |
| Internal NHTSA # | 11151249 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2017 |
| File date | 01/11/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 dodge grand caravan. While driving unknown speeds, the engine compartment shook and the vehicle stalled. All the warning indicators illuminated on the instrument panel. The vehicle was towed to gwinnett chrysler dodge jeep ram (5054 us-78, stone mountain, ga 30087, (678) 384-4774) where it was diagnosed that the power train control module was shorting out the fuel pump. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the fuel pump was covered under the warranty. No further assistance was provided. The failure mileage was 48,000. |
| Vehicle Mileage at Failure | 48000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SNELLVILLE, GA |
| VIN pattern | 2C4RDGCG4HRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |