| Issue ID | 1720644 |
| Internal NHTSA # | 11390284 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2017 |
| File date | 15/01/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I recently purchased a used 2017 dodge grand caravan in nov 2020. I went in for an oil change and was informed of a small oil leak. The dealership said that the oil filter adapter housing needed to be replaced. They are unable to get the part at this time said they are not sure when it will come in. Meanwhile i am driving in a van that is still leaking and told just to check it weekly and to it off in the meantime. I'm not sure if you can help out if i should direct this to you or someone else. I saw this info on nhtsa. Gov. Any guidance how to report this issue would help. I have seen videos that say this usually occurs if someone torques the filter to tight. This is the first oil change since i purchased this vehicle and the last page that did the oil change was the dealership in oct 2020. I'm so frustrated right now because the warranty the dealership sold me doesn't cover this issue. I don't know when it will even be resolved. I don't want to risk the leak getting worse and i don't catch it or my van catching on fire. Please help if you can. |
| Vehicle Mileage at Failure | 91866 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAVANNAH, GA |
| VIN pattern | 2C4RDGCG4HRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |