| Issue ID | 1694797 |
| Internal NHTSA # | 11362465 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2017 |
| File date | 15/09/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The actuator on the sliding back door has stopped working properly. The door will not unlock or open, causing a major safety issue. This could potentially trap me or my family in the car during a fire or wreck. Upon researching this issue, it is a common issue for doge caravans, yet dodge refuses to recall these faulty actuators. The repair runs upwards of $1000 to $1500, not something many people can afford. Not only that, but consumers shouldnt have to pay for this since dodge is knowingly installing faulty actuators. This could cause someone's death if they are unable to get out of their car during an emergency. Something needs to be done about it. |
| Vehicle Mileage at Failure | 98000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WOODBURY, TN |
| VIN pattern | 2C4RDGEG0HRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |