| Issue ID | 1485875 |
| Internal NHTSA # | 11114963 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 20/07/18 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 dodge grand caravan. While stopped at a red light and attempting to accelerate, the vehicle failed to move. The contact stated that the rpms increased and the vehicle hesitated. The contact also stated that the brake pedal failed to retract once it was released. Afterwards, the vehicle inadvertently accelerated to 55 mph. As a result, the contact had to place the gear shifter in neutral and depress the brake pedal to stop the vehicle. There were no warning indicators illuminated. The contact was able to pull the vehicle over to the side of the roadway safely. The manufacturer was notified of the failures and informed the contact that a tow would be provided. The manufacturer provided case number: [xxx]. The vehicle was towed to allen samuels dodge chrysler jeep ram (201 w loop 340, waco, tx 76712, (254) 848-6200) where it was awaiting diagnostic testing and repairs. The approximate failure mileage was 70,000. *tt *dt information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). Consumer stated this was the second attempt taking my 2016 dodge grand caravan to the dealership to find out why my gas pedal stuck to the floor of my vehicle. And vehicle tents accelerate and pick up speed, rpms revving up while driving. The issue and defect and mechanical issues still exist. I am scheduled for october 16th 2018. To take the vechicle back to allen samuels dodge chrysler for the third time. You will find attached invoice from my last visit from the above case. Nothing has changed. Family life is at stake here every time we get behind the wheel of this vehicle this is what we have to worry about the gas pedal sticking to the floor again driving with is on your mind it's nota pleasant thought. Yet and still both times that we have taking a vehicle in to get a diagnostic and inspection of the problem and defect we told that they cannot duplicate the problem. Updated 10/18/18*jb |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | WACO, TX |
| VIN pattern | 2C4RDGCG9GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ALLEN SAMUELS DODGE CHRYSLER JEEP RAM |
| Dealer's telephone number | 254-848-6200 |
| Dealer's city | WACO |
| Dealer's state code | TX |
| Dealer's ZIP code | 76712 |