| Issue ID | 1692307 |
| Internal NHTSA # | 11360576 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 08/09/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My 2016 dodge grand caravan sport van, which has slightly over 50,000 the back driver's side passenger door just stopped working. It worked in the morning. After driving to the destination. But then in the afternoon, it refused to open when i was headed home. I have used the fob, manually from the outside and inside as well as the overhead button in the van. It makes no sound as if it is trying to open. This is a huge safety hazard should anyone ever get stuck in the van. Dealership is refusing to fix unless i pay out of pocket, despite others having the same complaint. At the very least a recall needs to be done. |
| Vehicle Mileage at Failure | 49900 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPRING HILL, FL |
| VIN pattern | 2C4RDGCG2GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |