| Issue ID | 1614977 |
| Internal NHTSA # | 11277247 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 03/06/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The passenger sliding door is stuck in the locked position and will not open. The lock electronic lock switch will not disengage, the automatic door mechanism will not work, and the door will not function in manual mode. As a van with passengers in the back, this is posing a safety hazard with people having to exit the van on the side facing traffic. If the drivers side sliding door fails in a similar fashion, a greater safety would result if people cant egress the vehicle. The local dodge dealer indicates this is a common issue and that there is no recall for this issue. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPOTSYLVANIA, VA |
| VIN pattern | 2C4RDGCGXGRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |