| Issue ID | 1584524 |
| Internal NHTSA # | 11233585 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 05/07/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | 2016 grand caravan r/t - driver side sliding door lock is stuck. It responds to nothing. Pressing the dome panel button does nothing. Trying to lock/unlock with the driver's lock button or the remote does nothing. The door lock switch moves, but has a "mushy" feel and never seems to engage or disengage. I've tried pushing the door open (out and back) with as much force as it seems i can without breaking something. Nothing. The door is effectively locked shut and the lock mechanism seems to have failed. To me, this is a big safety concern. |
| Vehicle Mileage at Failure | 75484 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOT SPRINGS, AR |
| VIN pattern | 2C4RDGEG6GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |