| Issue ID | 1575294 |
| Internal NHTSA # | 11221776 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 05/06/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The actuators in both sliding doors have failed. The driver's side sliding door will not unlock and cannot be opened. The passenger side sliding door cannot be locked. This is a safety issue. We need to exit the car when needed and not worry about whether the doors will operate. Likewise, we need to have confidence that our car is locked and that no one can enter while we're in it or while it's parked. The repair for this problem is over $2000. 00. I have come to learn that this is a known problem to dodge and yet they have not taken care of it! They should recall these vans and provide a fix. *dt consumer had the vehicle repaired.*jb |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VANCOUVER, WA |
| VIN pattern | 2C4RDGCG7GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PEGORARO AUTO REPAIR |
| Dealer's telephone number | 360-993-7802 |
| Dealer's city | VANCOUVER |
| Dealer's state code | WA |
| Dealer's ZIP code | 98663 |