| Issue ID | 1693759 |
| Internal NHTSA # | 11361653 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 02/01/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The locks on both sliding side doors have stopped working. The passenger side door will not lock and the drivers side door has locked and will not unlock. The drivers side sliding door is unusable. This condition is unsafe and is documented by multitudes of other owners. These locks are not reliable and should be recalled. The cost is approximately $1000 a door and is not reasonable for an owner to absorb when it is an obvious design deficency. |
| Vehicle Mileage at Failure | 121000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TIFTON, GA |
| VIN pattern | 2C4RDGCG2GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |