| Issue ID | 1686571 |
| Internal NHTSA # | 11352349 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 28/08/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I bought a 2016 dodge caravan new from the dealership and have had several issues with rear sliding doors not opening. They replaced the door relay shortly after purchasing this vehicle. On numerous occasions 1 or both rear sliding doors with lock and won't release from the inside or outside after unlocking with key fob and then tried manually unlocking from inside. This has happened many times in the winter and after about 5 minutes of driving the door will open as i'm driving. I have small children and this is a serious safety issue. This is now happening in the summer as well making me think it wasn't due to frozen doors. I've taken the vehicle to the dealership and they can't find the problem because the doors will eventually release before i can get to dealership after work. |
| Vehicle Mileage at Failure | 82427 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LIVONIA, NY |
| VIN pattern | 2C4RDGBG2GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |