| Issue ID | 1626764 |
| Internal NHTSA # | 11289042 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 15/11/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | At 17,000 passenger rear sliding door locking mechanism actuator failed. Door suddenly started making a buzzing noise when activated by key fob or front control switches. Paid dealership over $1,100 to replace a $17 dollar part. Now, at 26,000 driver's side rear sliding door locking mechanism has failed while driving. Door is locked shut and will not open or operate. This is a potential safety hazard as passengers may become trapped in vehicle if opposing door happened to be blocked. Internet blogs specifically speak of this condition as a common occurrence. A recall should be enforced to replace faulty lock actuator mechanism, thus reducing danger prior to needless harm or death. |
| Vehicle Mileage at Failure | 26262 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEATTLE, WA |
| VIN pattern | 2C4RDGBG3GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |