| Issue ID | 1567322 |
| Internal NHTSA # | 11209814 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 23/05/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Door lock accuator failed causing driver side sliding door to be unable to be opened either remotely, by driver door switch or manual lever on door. This is a great safety hazard trapping someone in the car in the event of an emergency. The driver side failed 5/23/19. The passenger side failed last year but the dealer was able to cover the repair under warranty. The passenger side was able to open but not lock. Driver side sliding door can not open. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WHEELING, WV |
| VIN pattern | 2C4RDGBG4GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |