| Issue ID | 1558161 |
| Internal NHTSA # | 11203007 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 21/04/19 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Having several issues with this vehicle. The one that has been apparent the longest is the rust bubbles along the edge of the hood under the paint. Passenger side sliding door lock is sticking. When locking using the key fob it makes a loud buzzing noise. This has been ongoing for six months or so. More recently the driver side door which was functioning flawlessly all of the sudden is stuck in a locked position and will not open. The manual lock on the inside of the door will not unlock. Almost as if it is jammed. Opened both side doors and everyone got in. Drove for 20 minutes and tried to drop off my passengers and the door would not open on the driver side. Are the motors defective? Designed to break after warranty expires? Videos on how to fix this issue appear to be quite involved and complex. Nearly impossible if the door cannot be opened. |
| Vehicle Mileage at Failure | 42544 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PERKASIE, PA |
| VIN pattern | 2C4RDGCG5GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |