| Issue ID | 1503190 |
| Internal NHTSA # | 11139026 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 06/10/18 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Driver's side sliding door will not unlock or open in any way. It cannot be unlocked with keyfob, electrical unlock button, or manually pushing the lock. The door cannot be opened by pulling on the handle (inside or outside), pushing on the door open button next to interior handle, or pushing the door open button on ceiling control panel. Door is entirely unusable. The vehicle was parked in the garage overnight without any incident or interaction taking place. The door worked the evening before, then did not work in the morning. |
| Vehicle Mileage at Failure | 38739 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST JORDAN, UT |
| VIN pattern | 2C4RDGEG6GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |