| Issue ID | 1600073 |
| Internal NHTSA # | 11254790 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 11/09/19 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the sliding middle door of the vehicle failed to open. The vehicle was taken to an independent mechanic where it was diagnosed that the door lock mechanism failed. The technician advised the contact to call the manufacturer to check for recalls. The contact was informed that she would need to pull the lock down and push in the unlock button at the same time to open the door. The vehicle was not repaired and was not taken to a dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,092. |
| Vehicle Mileage at Failure | 26092 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FORT KNOX, KY |
| VIN pattern | 2C4RDGBG1GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |