| Issue ID | 1706406 |
| Internal NHTSA # | 11376183 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 01/01/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 dodge grand caravan. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate with an abnormal sound coming from the transmission. The vehicle was taken to kelly chrysler jeep dodge located at 78 zents boulevard, brookville, pa 15825, (814)- 352-4129, to be diagnosed. The contact was informed that the transmission hydraulic pump and torque converter caused a loss of pressure in the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the vin was not included in nhtsa campaign number: 16v462000 (power train). The failure mileage was 52,000.*ln*dt the consumer stated he had to pay for the replacement of the transmission. *jb |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BROOKVILLE, PA |
| VIN pattern | 2C4RDGEG5GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KELLY CHRYSLER JEEP DODGE |
| Dealer's telephone number | (814)- 352-4129 |
| Dealer's city | BROOKVILLE |
| Dealer's state code | PA |
| Dealer's ZIP code | 15825 |