| Issue ID | 1699055 |
| Internal NHTSA # | 11365639 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 18/10/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 dodge grand caravan. The contact stated while driving 35 mph, the contact heard an abnormal sound coming from the vehicle with the transmission warning light illuminated. The vehicle loss motive power while driving uphill and the vehicle rolled backwards. The contact depressed the brake pedal for the vehicle to come to a complete stop. The vehicle was towed to the dealer salvadore chrysler dodge jeep ram (442 w broadway #2, gardner, ma 01440) where it was diagnosed and it was determined that the transmission needed to be replaced. The contact referenced nhtsa campaign number: 16v461000 (power train) as a possible solution to the failure however, the vin was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 88,973. |
| Vehicle Mileage at Failure | 88973 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ATHOL, MA |
| VIN pattern | 2C4RDGEG4GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |