| Issue ID | 1690243 |
| Internal NHTSA # | 11355076 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | DODGE |
| Model | GRAND CARAVAN |
| Model Year | 2016 |
| File date | 13/09/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 dodge grand caravan. The contact stated that after stopping for fuel, the contact drove approximately a mile away at 40 mph, when the vehicle loss motive power. The contact stated that the vehicle seemed like it was shifted into neutral. The contact pulled over and restarted the vehicle however, the failure persisted. The vehicle eventually failed to exceed 5 mph. Crystal lake chrysler jeep dodge ram (5404 s illinois rte 31, crystal lake, il 60012, (815) 768-2885) was contacted and informed of the failure. The dealer notified the contact of nhtsa campaign number: 16v461000 (power train) however, the vin was not included. The contact was also informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 116,000.*dt*dt *dt *dt*jb |
| Vehicle Mileage at Failure | 116000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | WOODSTOCK, IL |
| VIN pattern | 2C4RDGCG1GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CRYSTAL LAKE CHRYSLER JEEP DODGE RAM |
| Dealer's telephone number | (815) 768-2885 |
| Dealer's city | CRYSTAL LAKE |
| Dealer's state code | IL |
| Dealer's ZIP code | 60012 |